Performance Summary : Economic

Performance Summary : Economic

GRI Standards DJSI Disclosure  
# GRI Standard Title Disclosure Number Disclosure Title
Individual disclosure items
('a', 'b', 'c', etc.) are not listed here
Topics
 Unit 2017 2018 2019 2020 Annual Target
1 General Disclosures 102-43 Approach to stakeholder engagement Satisfied customers % of satisfied customers out of total numbers of customers responding to survey 92.21 93.30 92.42 93.43 90.00
2       Users's customer data is used for secondary (internal/commerical)  purpose % 0 0 0 0  
3       Of customers had opt-in option in their standard contract % 100 100 100 100  
4 Economic Performance 201-1 Direct economic value generated and distributed Total employee related expenses (salaries+benefits) THB 1,954,105,893 2,115,617,704 2,257,494,077 2,170,328,543  
MTHB 1,954 2,116 2,257 2,170  
5 Economic Performance 201-1 Direct economic value generated and distributed Total revenue THB 30,223,559,318 38,174,192,131 41,055,022,317 35,990,360,237  
MTHB 30,224 38,174 41,055 35,990  
6 Economic Performance 201-1 Direct economic value generated and distributed Operating Expense THB 22,4671,068,086 32,081,769,556 31,921,134,961 29,007,279,706  
MTHB 22,467 32,082 31,921 29,007  
7 Economic Performance N/A N/A Return on Equity (ROE) % 14.05 22.60 12.76 8.45  
8 Public Policy 415-1 Political contributions Contributions in Lobbying, interest representation or similar THB 0 0 0 0  
9 Public Policy 415-1 Political contributions Contributions in Local, regional or national political compaigns / organizations / candidate THB 0 0 0 0  
10 Public Policy 415-1 Political contributions Contributions in Trade association or tax except groups THB 446,761 376,189 377,344 375,059  
11 Public Policy 415-1 Political contributions Contributions in Other (e.g. spending related to ballots measures or referendums) THB 0 0 0 0  
12 Public Policy 415-1 Political contributions Total contribution and other spendings THB 446,761 376,189 377,344 375,059  
13 Public Policy 415-1 Political contributions Data Coverage of Total contribution and other spendings % of MWh 72 80 100 100  
14 Customer Privacy 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data

Number of complaints received from outside parties and substantiated by organization

Number of complaints from regulatory bodies

 number 0 0 0 0  
15 Customer Privacy 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Number of complaints from regulatory bodies number 0 0 0 0  
16 Innovation NA NA Number of innovation project submit for contest number 28 22 25 25  
17 NA NA NA Publicly report on number of requests for customer information received from government or law enforcement agency number 0 0 0 0  
18 NA NA NA Critical suppliers acknowledge and consent to follow EGCO Group's Supplier Code of Conduct % 100 100 100 100  
19 NA NA NA Complaints related to corruption from suppliers Cases 0 0 0 0  
20 NA NA NA Supplier Fatality Rate % of total supplier 0 0 0 0